Corrections, questions and business inquiries are all welcome.
General, editorial and business: contact@taylorco.net
Privacy requests: privacy@taylorco.net
We read everything and try to reply within 2-3 business days.
What we are glad to hear about
- Corrections. A misread ingredient list, a reformulation we missed, a discontinued product, a price that is nowhere near reality. These are the most useful messages we get.
- Products we have missed. Especially from smaller brands. Tell us what the formulation does that the obvious choices do not.
- Disagreement. If a recommendation is wrong for a skin type or concern we did not think about, we would rather know.
- Privacy requests. Access, correction or deletion of your data – email privacy@taylorco.net, and see the privacy policy for what we hold and why.
Working with us
We consider review samples and partnership inquiries. Two conditions, stated up front so nobody wastes an email: we do not accept payment for a positive review, and anything provided free is disclosed on the article. If a product does not hold up, we will say so. If that is workable, tell us what you make and why the formulation is different.
What we cannot help with
We are a publisher, not a retailer. We cannot check on an order, arrange a return, or handle a warranty claim – those go to whoever you bought from, and their customer service will be faster than we could ever be.
We also cannot advise on whether a product is safe for your skin, diagnose a reaction, or tell you what to use for a condition. Those are questions for a dermatologist or pharmacist who can actually look at you, and the answer matters too much to guess at over email.
Who you are writing to
The Skincare Space is published by TaylorCo, LLC, Sioux Falls, South Dakota, USA.